Commercial, Households Russell Mickler Commercial, Households Russell Mickler

Phishing TechTalk

A presentation on how to identify phishing attacks and a reasonable corporate response to phishing attacks. Prepared by Russell Mickler. Vancouver, WA. Portland, OR.

This month, I'll be presenting a couple of TechTalks on Phishing Scams: essential knowledge, how to avoid them, and corporate response to phishing attacks.

Here's a copy of the presentation.

Interested in having this one-hour presentation delivered to you and your staff, either on-ground or electronically? Feel free to contact me. Or just use my online scheduling system.

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Commercial, Households Russell Mickler Commercial, Households Russell Mickler

Google Calendar Not Listed on iPhone

If you have a Google Calendar and it's not syncing to your iPhone, there's a quick fix for that. Follow a few simple steps to configure how Google syncs Calendars to your iOS device.

So you have a Google Calendar. It's not your primary calendar and it's not appearing on your iPhone, and yeah that's frustrating. Here's the fix.

  1. Login to Google.

  2. Go to Google Calendar.

  3. Make sure that the calendar you're after appears in the left-hand navigation.

  4. If it does, then you want to go to this link:

  5. https://calendar.google.com/calendar/iphoneselect

  6. This is Google's calendar sync configuring tool for iOS devices. There'll be a list of calendars that will match what you first saw in the left-hand navigation on the Calendar screen.

  7. Select TRUE for the calendars you want to have appear on your iPhone or iPad; hit the Save button lower right hand side of screen.

The calendar sync settings will be pushed to your iPhone in a couple of minutes after that. It takes a few minutes for your phone to poll for a calendar update.

As new calendars are added, you may need to revisit this screen to configure the calendar sync settings again.

 

 

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Commercial Russell Mickler Commercial Russell Mickler

Optimizing the Small Business - A Case Study

This last month, we've helped a pet clinic in Vancouver, WA use technology just a little bit better. It's helped them scale and offer better, faster service to their customers.

I recently helped out a pet clinic in the Vancouver, WA area.

First, infrastructure. We setup a wireless network, helped with retiring old machines, corrected some problems related to battery systems, recommended replacement hardware, and setup our offsite online backup processes to help save their data from catastrophic loss.

Second, we moved their email services to G-Suite (Google Apps). This gave them a foundation for managing email and calendaring resources more effectively.

Third, we deployed new laptops into exam rooms, bringing the data processing closer to the technicians and the customer. It used to be that clinic staff would have to go in and out of exam rooms to access computers with needed data and information; no longer.

Fourth, we deployed magstripes to the laptops so that financial transactions could be conducted in the exam room, easing pressure on the central desk and making check-out operations more fluid for the customer. 

Fifth, we deployed a printer into a place closer to the exam rooms so that receipt printing could happen quickly and effortlessly.

Sixth, we helped deploy new x-ray software to the clinic.

We then worked with the company to examine process workflows with external communications like email and phone calls, and helped construct a workflow that would leverage their production database to generate customer relationship reports.

Our future engagement will be assisting with more workflow issues, scaling their infrastructure to handle more machines and people, and we'll be working with their vendors to generally make things better. 

If you're looking for a business consultant in Vancouver, WA that can help you use technology better, just give us a call. We're always happy to help.

R

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