Professional IT Services for Small Business Can Make All the Difference.
Don’t You Want an IT Consultant Who Isn’t Just Some “Computer Guy”?
You could get your neighbor’s kid, some honest-sounding guys from Russia, or some schmuck who markets themselves as a computer geek to help with your IT.
They’re cheap, but do they inspire confidence?
Here’s what other small businesses are saying about Mickler & Associates, Inc.
CLAIM YOUR FREE IT ASSESSMENT
Thanks for visiting. Listen, we don’t charge anyone to learn how we might help them. Give us a try. Just reach out and we’ll schedule an appointment with you. Send us your email or text us at (360) 216-1784.
“In today’s challenging IT world, Russell has always been at the front protecting our interests, and keeping our firm safe.”
— Jeff Brooks, BFA, City Fiduciary Group
“I've worked with Mickler & Associates for years. Very punctual and professional.”
— Jim Gerner, EA, Olympia Tax Services
“Russell is my go-to for anything technology. He is very knowledgeable and always quick with answers!”
— Kellie Hall-Strehlow, EA, Financial Advisors, Inc.
“Russell has always provided excellent service to those of us with just enough technical knowledge to break it.”
— Carl Timmerman, C&C Tax and Accounting
“Russell is TOP Drawer. Very helpful and knowledgeable. There at a minute’s notice. Couldn't ask for better service!”
— Jan Rose, Jan’s Bookkeeping Service
We’re more than just some here-today-gone-tomorrow-break-fix team looking to make a few bucks off fixing your computer. We’ve been providing IT services to small businesses since 2004.
Hire a former C-Level executive with 30 years in the industry who understands how small businesses need simple, practical solutions without jargon or hype.
Pick an IT Consultant Who Takes Their Work as Seriously as You Do
We’ve Helped
Law Firms and Attorneys
Medical Offices and Practioners
Financial Services Firms
Plumbers and Electricians
Tax Professionals
Manufacturing Firms
Architectural Firms
Restaurants
Hotels
… even Witches!
Your Small Business Questions, Answered.
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Probably not. Small businesses depend on technology just as much as larger companies, but usually don't need—or can't justify—a full-time IT employee. We provide experienced IT help when you need it, whether that's a few hours solving a problem, assistance with a project, or an ongoing relationship. You get professional technology guidance without adding another person to payroll.
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No. We believe small businesses should be able to buy the amount of IT help that makes sense for them. You can hire us by the hour, purchase a discounted retainer, or engage us for a specific project. We're happy to become your long-term IT partner, but we believe that relationship should continue because we're providing value—not because you're trapped in a contract.
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Absolutely. Small businesses are constantly being sold software, subscriptions, security products, cloud services, and equipment they may or may not need. We take a practical look at your business, how your employees work, and what you're trying to accomplish. Then we recommend technology that solves real problems, improves productivity, reduces risk, or saves money. Sometimes the best recommendation is simply to keep what you already have.
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Yes, and it's something we actively look for. Small businesses often accumulate unnecessary software subscriptions, oversized service plans, aging equipment, expensive vendor contracts, and overlapping products. We can review what you're paying for, identify unnecessary expenses, and look for better alternatives. Good IT consulting isn't about getting you to spend more money on technology. It's about helping you get more value from the money you're already spending.
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Absolutely. You shouldn't have to become the middleman between your internet provider, software company, copier vendor, phone provider, website company, and everyone else. We routinely work with third-party vendors to troubleshoot problems, plan upgrades, and coordinate changes. When something isn't working, we'll help determine where the problem actually lies and work with the appropriate provider to get it resolved.
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We approach technology from a business perspective. Mickler & Associates has been helping small businesses use technology better since 2004, backed by decades of IT leadership and consulting experience. We're interested in more than fixing whatever broke today. We want to understand how your business operates, where technology creates friction, what risks you're facing, and where practical improvements can save time or money. Think of us as your technology advisor—not just the person you call when a computer stops working.
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No Business Is Too Small.
Small businesses deserve the same quality of technology advice as much larger organizations. We happily support solopreneurs and home-based businesses that need professional help without hiring full-time IT staff. Technology advice, cybersecurity, backups, email, and workflow optimization have become essential, no matter what your size. Whether you're a company of one, ten, or fifty, we'll meet you where you are and recommend practical solutions appropriate for your size, budget, and goals.
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Small Businesses Need Practical Help.
Small businesses don't need expensive technology for technology's sake. They need practical solutions to everyday problems — reliable computers, secure email, dependable backups, sensible cybersecurity, and systems that make work easier instead of harder. We don't believe in magic pills, trendy products, AI-augmented-this-or-that — no needless complexity. We start with the problem you're trying to solve, understand your budget, and recommend technology that delivers measurable value. Sometimes the simplest solution really is the best one.
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Professionalism Still Matters.
Technology changes quickly, but some things shouldn't. We believe in treating people with respect, looking clients in the eye, shaking their hand, arriving when we say we will, and following through on our commitments. Small businesses depend on relationships — trust, accountability, and reliability — and we take that seriously. Looking for someone who stands behind their word instead of hiding behind a screen? Yeah, we think gray hair matters, too.
For small business owners, technology upgrades are meant to streamline operations, but many find themselves trapped in a costly tech money pit instead. Industry data reveals that only 31% of IT projects cross the finish line on time and within budget, leaving the majority facing severe cost overruns, delays, or stripped-down features. When handled without dedicated expertise, these unstable deployments create immediate security gaps and operational friction. Discover the three critical strategies management can enforce to eliminate budget creep, protect data, and turn IT projects into secure, predictable business assets.