Firmware Update Bricks HP Printers
Brief:
A recent firmware update from HP has rendered specific printer models inoperable, even with official HP ink cartridges. This issue has affected users globally, leading to significant disruptions in daily operations.
Affected Systems:
HP Printers
What Does This Mean to Me:
For small businesses that rely on HP printers, this malfunction can halt essential tasks such as invoicing, reporting, and communication, leading to potential revenue loss and customer dissatisfaction.
Why This Matters for Small Businesses:
Operational Disruptions: Inability to print necessary documents can impede daily functions.
Financial Impact: Unexpected costs may arise from repairs, replacements, or temporary printing solutions.
Customer Relations: Delays in documentation can affect client trust and satisfaction.
How to Protect Your Business:
Disable Automatic Updates: Prevent unintended firmware installations by turning off automatic updates in the printer settings.
Regular Backups: Maintain digital copies of essential documents to ensure accessibility during printer downtimes.
Alternative Solutions: Establish relationships with local print shops or invest in backup printing devices to mitigate prolonged disruptions.
Stay Informed: Monitor official HP communications and tech news outlets for updates on firmware issues and patches.
Consult Support: If affected, contact HP support promptly to explore repair or replacement options.
Recommended Response and Countermeasures:
Security Audit
Tech Support
This one has the potential to grind a small business to a halt. If you’ve got questions, contact me.
Prepared by:
Russell Mickler
Principal Consultant, Mickler & Associates, Inc.
rmickler@micklerandassociates.com
We help small businesses use technology better.
(360) 216-1784 | About | Schedule | Review Me | Buy Me a Coffee
