Written on January 6, 2012 Leave a Comment |
Meet Eric at Alphagraphics in Vancouver, Washington.
Right around the holidays Eric had a big problem.
His server went belly-up and more than 250gb of client data became inaccessible to him!
After a while, it looked like there wasn’t going to be a fix for the server – it was dead on arrival. Still, Eric needed his data off of the machine so he could get back to work. So he gave me a call.
It took a little doing because his data was spread across three hard disks, but in a few hours, my team was able to access the drive and recover the data. I drove it over to him the next day and gave him access to it through an external drive.
Eric told me that he’s going sleep better tonight knowing he’s got his mission-critical files! And next up with him: probably a conversation about our online backup product!