I hung-out my shingle in 2004. I wanted to be different from any other break-fix geek out there. I wanted to provide a professional, competent service exclusive to small businesses - just like an attorney, accountant, or HR professional.
I help small businesses use technology better. It's more than my slogan: it's my mission. I don't implement tech to slow a company down, to harm their customer service, or to make them less competitive. My job is to apply technology to reduce expenses, contain the cost of growth, and increase revenue for my client. It's really that basic. That's the super-clear focus that I bring to all of my engagements.
LITTLE THINGS PRODUCE BIG RESULTS
Technology has never been faster and cheaper than it is today. Roughly every eighteen months, computational speed doubles and prices drop by half. Every year that goes by, small business have a unique opportunity to spend a little money and gain enormous, practical results. And every year, companies that invest strategically in technology work smarter, faster, and with less overhead than their competitors. I try to help my clients implement little improvements that yield big rewards over time.
ENVIRONMENTALISM AND SUSTAINABILITY
Technology can't solve everything but it can be part of a long-term solution. Personally, I've abandoned the use of combustion-engine vehicles in favor of electric cars. When I visit my clients, I feel I'm making a difference. Professionally, I've located my hosting with a local firm that powers its data center with 100-percent wind power, I manage nearly all of my infrastructure remotely, and I help nearly all of my clients implement paperless document management programs. My process and recommendations all help to contribute to a solution.
TOLERANCE AND ACCEPTANCE
People - not technology - are an organization's most important asset, and I feel the phrase "corporate responsibility" should be more than just pretty words. It's a commitment on the part of an organization to respect, honor, and care for their staff and their partners to the ultimate benefit of their shareholders and society. I support the Lesbian/Gay/Bi/Transgender/Queer (LGBTQ) community and I've the pleasure of calling many of that community my business associates, friends, and family.
COMPETITION THROUGH INNOVATION
I believe in innovative business transformation. Applying technology in ways that change the way companies do their business to remain competitive. If my clients aren't transforming their businesses, their competitors are - that's just the reality of it - and I try to provide the best strategies, tactics, and approaches that reduce the risk of innovation and maximize capability.