I like to say that I started using computers when I was knee-high to a grasshopper. I was about ten when my father introduced me to a Commodore Vic-20. I started using the computer for games, programming, and accessing other computers on bulletin board systems throughout the United States.
When I went to college, I thought I’d be an artist. Well, that didn’t pan out and I had to focus on something that’d feed me. During the early 1990′s, Total Quality Management was really en-vogue so I thought I’d end up doing that, until a friend of mine called me up and asked if I would like to be on Microsoft’s technology support team for a new product called Windows95. It was brand-new technology and sounded really cool. I progressed from technician, to network engineer, systems manager, IT director, and finally vice president of information technology for a corporate credit union. These were the boom-years in tech and it was an exciting time to be working.
After Y2K, though, a lot of my work was about cost-containment: reducing staff, increasing efficiency, outsourcing, and doing more with less. I saw the writing on the wall and figured, hey: this is all what IT was going to be about and cost-containment was dull. I wanted to innovate! So I hung-out my own shingle in 2004 and went at it alone.
Running my own gig has been great for me: honestly, there’s nothing better than being able to use tech to pull-off something amazing – like we did in the 1990′s – or at least help a company use technology more effectively. The capability offered by microcomputers today rival the power of mid-range and mainframe systems that I managed over a decade ago; there’s a lot anyone can do with little investment.
I get to work with my hands, like this guy - my grandfather, Coco - who worked as a blacksmith in St. Augustine, Florida.
I try to bring a little of him along - including my enterprise-level expertise and service - to the small business and differentiate myself from other break/fix techs by concentrating on trust, value, and respect – core ideas that made me successful.