Old Media Struggles for Relevance

Old media took one to the nose this week when Movie Gallery - the parent company of Hollywood Video - announced that it would file for bankruptcy on February 3. The company announced plans to close 805 “poorly performing” stores out of 2,415. Hollywood’s brick and mortar business model is suffering from heavy competition from streaming/downloadable content and the convenience of competitor RedBox.

Meanwhile, The Columbian - a local print newspaper in my neck of the woods - emerged reorganized from bankruptcy this week. They’re planning to abandon their brand new posh downtown Vancouver facility (which it was able to occupy for just one year) to Bank of America, and made plans to repay $25 million in debts to creditors. The Columbian staff returned to their old office place and executives called it a “good fit” given their new size.

Burdened by debt and fixed expenses like leases, bank notes, and land, the immediate strategic landscape signals a dramatic elimination and consolidation for old media. I recently compiled some statistics for a class that I’m teaching on social media:

  • Newspapers
    “The outlook for newspaper publishers is grim. Their business model is broken and advertisers are bailing. Newspaper advertising revenues in the US declined 16.4% in 2008 to $37.9 billion. By 2012, spending will slide to $28.4 billion.” (5)

  • Television
    “The television industry in the US is expected to see lower-than-expected revenues of $15.6 billion in 2009 that will make for a 22.4% decline for the year.” (6)

  • Magazines
    “U.S. magazine publishers posted an 18 percent decline in advertising revenue last year, more than twice as steep as a year earlier… Revenue from advertising sales at major magazines plunged to $19.5 billion last year from $23.7 billion, according to Publishers Information Bureau data. The drop in 2008 was 7.8 percent. Ad pages fell 26 percent to 169,218.” (7)

  • Radio
    “U.S. advertising fell 15.5% in 2009… Last year, local radio tanked by 20.9%, according to Magna (via Radio Ink)… Local radio is expected to steepen its decline next year, falling another 10% in 2011.” (8)

What recent news on competitors like Movie Gallery and The Columbian - in addition to these statistics - should be telling us is that the immediate strategic future (perhaps 12-36 months) will be a catastrophic time for old media. Proud institutions will evaporate, small outlets will become more nimble and shrink their range of publication to meet their dwindling subscribers, the industry’s employment base will either bail, retire, or become part of the wave of unemployed.

Think about your business model or advertising model for a moment. Does your small business depend on these outlets to market your products and services? Does your small business depend on physical distribution and delivery of any kind? Does your small business depend on maintaining consumer attention in an era where consumers can edit-out your message? If traditional old media is gone or irrelevant, what does that mean to your brand and your message? If you physically distribute products and services, and have no current means of automating, delivering self-services via the web, or capturing the attention and the imagination of your customers through social media, you’re at risk. You’re just as much at risk for relevance as video stores, book stores, newspapers, radio stations, TV broadcasters.

What you should be asking now is, “How can I change my model?” How can you get closer to your customers and retain their interest and attention? How can you automate internally to reduce the influence of labor on your efficiency and productivity? How can you change your distribution and service model to electronic self-services found on the web? This isn’t an “evolve or die, gloom and doom” message: it’s an opportunity to proactively manage and reshape your business before market forces do it for you.

As a business, ignoring the risks leads right down to these examples with Hollywood Video and The Columbian. As an individual, it will lead you to a point of becoming a victim of market and technology transition. Businesses and individuals alike must be asking themselves a critical question: “What can I do, right now, to redefine how I operate, reduce expenses, and do more with less?” Doing so requires courage and bold action. Those who’ve already asked that question of themselves last year are taking advantage of their new economy of scale this year, and are positioning themselves for relevance in the years to come. Where will you be? Where do you want to be with your business?

R

5. No Author. No Title. Retrieved 2010.01.20. URL: http://www.emarketer.com/Reports/All/Emarketer_2000552.aspx

6. No Author. No Title. Retrieved 2010.01.20. URL: http://thepowerofinfluence.typepad.com/the_power_of_influence/2009/12/the-television-industry-in-the-us-is-expected-to-see-lower-than-expected-revenues-of-156-billion-in-2009-that-will-make-fo.html

7. No Author. No Title. Retrieved 2010.01.20. URL: http://www.bloomberg.com/apps/news?pid=newsarchive&sid=aFMxCvePvNAQ

8. No Author. No Title. Retrieved 2010.01.20. URL: http://www.mediabuyerplanner.com/entry/48183/local-radio-to-slump-2.5-in-2010-followed-by-10-drop-next-year/

Social Media Presentation - Week 3

A new week three presentation has been loaded into the website for my class at Clark College on Leveraging Social Media.

Leveraging Social Media Week Three | Feb 2010

Social Media Campaign Plan for the Small Business

I’ve created a Social Media Campaign Plan for Small Businesses as a part of my Social Media course for Clark College.

It’s free for all to use as a template for managing a relatively simple social media campaign.

R

Google Unleashed! Materials Updated

Course materials for the upcoming Google Unleashed! course held at Clark Community College are available on our website.

R

Ubuntu 9.10 Install Script

This is just an install script that I’m working on to create a “good” Ubuntu install for my purposes. It may be useful to others. So I’m just copying this into position for others. I’ll be modifying this a bit from time to time.

http://docs.google.com/View?id=dfx26bt7_1289dp7qqvht

R

New Policy: Data Backup Policy

Policy IT-003 Data Backup Policy has been added to our Sample Policies and Procedures library.

This policy describes the data backup procedure used by a small to mid-range business. It should be acknowledged and executed by the IT Authority (IT-0001). This is a reasonable policy that can be modified to suit your needs; it is intended for use with a small to mid-range business.

IT-003 Data Backup Policy | Jan 2010

New Presentation Added - Leveraging Social Media Week 2

Just added a new presentation to our online content for the Clark College Course Leveraging Social Media.

Leveraging Social Media Week Two | Jan 2010

More information about the course and registration information can be found on our website.

Visit Your Google Dashboard Today

With Google Dashboard, Google anticipated something you’d need without you even consciously realizing that you’d need it. Kind of like Google’s Web History, except with a more holistic slant. (I mean: who knew how interested that I’d be in what I’ve searched on in Google, like, months ago? Genius!)
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What if you could see all of the Google services that you’ve subscribed to, their pertinent stats, and the ability for you to quickly access those services through one convenient interface? Instead of bouncing around, you can see a categorical review of your history with Google: from mail, to chats, to searches, to even a historical record of the purchases you’ve made through Google Checkout?
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Well, then Google Dashboard is for you.
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See? And you thought you wouldn’t need this.
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A couple of things that I like about the Dashboard product:
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1. Dashboard isn’t widely publicized. You won’t see it as an available option from the Google Options page. Inasmuch, I feel like I’m using something that’s in early development with Google, and that’s kind of exciting.
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2. Dashboard summarizes everything. It’s a snapshot into all of the services that I’ve used with Google as well as a portal to those services. It’s a quick overview of my voice mail (with Google Voice), email (with Gmail), data analytics, cart and checkout activity, Calendar, Contacts, Sync… I mean, the world of Google at my fingertips.
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3. Dashboard is a new place to start. This could almost be my Home Page. In fact, that’s not a bad idea. What if you could quickly access everything relevant in one view?
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4. Edit settings and check out the privacy policy. Dashboard also gives you the ability to look at your private settings under each Google service, and investigate the privacy policy for each service.
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Google Dashboard is a power user kind of tool that allows you to manage nearly the whole of your Googley-relationship all from one interface. If anything, it’s worth making it one of your stored pages in Chrome. Hopefully Google will invest some additional time and resources into it to make it even more useful. Definitely worth checking out.
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R

New Presentation Added - Leveraging Social Media

A new presentation has been added to our library: Leveraging Social Media Week One.

Leveraging Social Media Week One | Jan 2010

More information about the Leveraging Social Media class can be found here, on our website.

Course Update: Leveraging Social Media

The course materials for Leveraging Social Media offered by Clark Community College of Vancouver, Washington has been updated.

Course Description and Lesson Plan

Course Forum

Student Survey

More information about the course can be found here.