Terminal Service Error: Specified Domain Does not Exist

I had a situation yesterday that was interesting. On a Windows 2008 Server running Remote Desktop Services, users attempting to use RDP into the box would intermittently get an error at login that read like: “The specified domain either does not exist or could not be contacted.” This prevented a clean login to the box. This wouldn’t [...]

Question Your Assumption: Portable Media Bites

I had a client this last week approach me for recovering data from a broken USB drive. She had purchased the external USB drive to serve as a backup for her primary hard disk, but the USB drive went south and she needed the data from it. Eventually, I was able to fix the problem [...]

NIPP and OIP Risk Assessment Presentation

A new presentation has been added to the library on our website: the National Infrastructure Protection Plan (NIPP) and Office of Infrastructure Protection (OIP) Risk Assessment – how OIP conducts risk assessment activities through the NIPP Framework, and how the NIPP contributes to the National Preparedness Guidelines. R

How to Restore a Google Apps User

Under Google Apps, if a user is suspended by administrator intervention, they can be Restored through the user’s dialog under the Admin Panel. However, if the suspension is because the user account is suspected of violating Google’s Terms of Service, then the Restore link will not appear. Especially for those with the Standard Edition of [...]

Getting Measurable Results from IT Spending

The strategic role of technology is to create more value to the business through incremental investment. Where to invest, what to invest, and what outcomes should be expected can be looked at in several dimensions: Time. Investments in information technology should reduce the amount of time that it takes to perform a business process. Increasing [...]

Have You Been Burned by a Tech Guy Before?

This week I had the good fortune to run into a new client. Ironically though it was in the course of their misfortune that I was introduced to them. . Apparently, a previous tech had given them a poor experience. The tech had bilked the company out of thousands of dollars in support and maintenance [...]

May 4 Nonprofit Connections Fair

I will be presenting a workshop on Social Media at the Vancouver Nonprofit Connections Fair on Tuesday May 4, 2010. This event is sponsored by the Nonprofit Network of Southwest Washington. The presentation and handouts for this event can be found on my website; the discussion forum for this event may also be found on [...]